Privacy Policy

Last Updated: October 29, 2026

Welcome to Safriona. We respect your privacy and are committed to protecting the personal information you share with us when visiting https://safriona.com/, browsing our products, or placing an order.

This Privacy Policy explains how Safriona collects, uses, stores, and discloses personal information when you access or use our website and ecommerce services. It applies to customers and visitors in the United States and other countries where our services are available.

1. Information We Collect

We may collect the following categories of information depending on how you interact with our website.

Personal Information You Provide
  • Contact information: Name, email address, telephone number, and billing or shipping address.
  • Order information: Products purchased, order history, delivery preferences, and transaction details.
  • Customer support information: Messages, inquiries, and other information you provide when contacting us.
  • Account information: Login credentials and account preferences if you create a customer account.
Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, operating system, pages visited, referring URLs, and website interaction data. Cookies and similar technologies may be used where enabled.

Payment Information

Payments may be processed by third-party payment service providers. Depending on the payment method used, these providers may collect and process payment card details or other payment information. Safriona may receive transaction confirmations and limited payment-related details needed to manage orders. We do not claim to store complete payment card details unless our actual payment processing arrangements support that practice.

2. How We Use Your Information

Safriona may use collected information for the following purposes:

  • To process, confirm, fulfill, and deliver customer orders.
  • To manage customer accounts and maintain order records.
  • To communicate about purchases, shipping, returns, refunds, and customer service requests.
  • To respond to questions and provide customer support.
  • To maintain, secure, troubleshoot, and improve our website and shopping experience.
  • To detect, investigate, and help prevent fraudulent transactions, unauthorized activity, and security incidents.
  • To comply with applicable legal, tax, accounting, and regulatory requirements.
  • To send promotional communications where permitted by law and, where required, with your consent.
  • To understand website performance and customer preferences through analytics or similar tools when used.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support essential website functions, remember preferences, maintain shopping carts, improve performance, and measure marketing or website activity where applicable.

Managing Cookies

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect shopping cart functionality, account access, checkout, or other website features. Where legally required, we will provide appropriate choices for non-essential cookies and similar technologies.

4. How We Share Information

We do not sell your personal information for money. We may disclose personal information to the following categories of recipients when necessary for the purposes described in this policy:

  • Service providers: Companies that support website hosting, ecommerce operations, payment processing, customer service, analytics, security, and technical maintenance.
  • Shipping and delivery providers: Carriers and fulfillment partners that need relevant information to deliver orders and manage shipments.
  • Professional advisers: Legal, accounting, and other professional advisers where reasonably necessary.
  • Authorities and legal recipients: Government agencies, regulators, courts, or other parties when disclosure is required by law or necessary to protect legal rights and safety.
  • Business transfers: Relevant parties in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.

Some advertising or analytics technologies, if enabled, may involve disclosures that are considered targeted advertising, sharing, or other regulated processing under certain privacy laws. Where applicable, we will provide the required notices and opt-out options.

5. International Data Transfers

Safriona serves customers in the United States and other international markets. Depending on our service providers and business operations, your personal information may be processed or stored in countries other than the country where you live. Privacy and data protection laws may differ between jurisdictions.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

6. Data Retention and Security

How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain business and financial records, resolve disputes, enforce agreements, and meet applicable legal obligations. Retention periods depend on the type of information and the reason it was collected.

How We Protect Information

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

7. Your Privacy Rights

Depending on your place of residence and applicable law, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete personal information.
  • Request deletion of personal information, subject to legal exceptions.
  • Request a copy of certain personal information in a portable format where applicable.
  • Opt out of certain targeted advertising, sales, or sharing of personal information where those rights apply.
  • Withdraw consent where processing relies on consent.
  • Appeal certain privacy-related decisions where required by applicable law.
  • Not be unlawfully discriminated against for exercising applicable privacy rights.

To submit a privacy request, contact us at info@safriona.com. We may need to verify your identity and the legitimacy of your request before responding. Authorized agents may submit requests where permitted by law, subject to applicable verification requirements.

We will handle eligible requests within the timeframes required by applicable law. Certain information may be retained where a legal exception applies.

8. Children’s Privacy

Safriona’s website is intended for a general shopping audience and is not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 without legally required authorization. If you believe a child has provided personal information to us, please contact info@safriona.com so we can review the matter and take appropriate action.

Where applicable law establishes a higher age threshold or additional requirements for children’s data, we will follow those requirements.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, delivery services, or other external platforms. These third parties operate under their own privacy policies and practices. Safriona does not control the privacy practices of external websites, and we encourage you to review their policies before providing personal information.

10. Marketing Communications

If we send promotional emails, you can unsubscribe by using the unsubscribe link included in the message, where available. You may also contact us at info@safriona.com to request that we stop sending promotional emails.

Even if you opt out of promotional communications, we may still send non-promotional messages necessary to fulfill orders, provide service updates, or meet legal obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, service providers, or applicable laws. When changes are made, we will update the “Last Updated” date on this page. Where required by law, we will provide additional notice or obtain consent before implementing certain changes.

We encourage you to review this page periodically to stay informed about how we handle personal information.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:

Website: https://safriona.com/
Email: info@safriona.com

We will review privacy inquiries and respond in accordance with applicable legal requirements.